At Deals Outfaria Store, we want every piece you order — whether it’s a flowing Floral Dress or those perfect Jeans — to fit both your body and your style perfectly. If something isn’t quite right, our hassle-free returns process is here to help.

✨ Style Tip: Our Bodycon and Embellished collections are final sale due to their delicate nature. Please choose these statement pieces carefully!

Our Return Policy

You may return most items within 15 days of delivery for a refund or exchange. To be eligible:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original packaging should be included when possible
  • Proof of purchase is required

How to Initiate a Return or Exchange

  1. Contact Us: Email our stylist team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all needed details.
  2. Wait for Approval: We’ll respond within 1 business day with return instructions and your RMA number.
  3. Ship It Back: Package your return securely and include the RMA number visible on the package. We recommend using a trackable shipping method.
  4. Get Refunded: Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.

Return Request Email Template

Subject: Return Request for Order #[Your Order Number] Dear Outfaria Stylist Team, I would like to request a return/exchange for my recent order: – Order Number: [Insert] – Date Received: [Insert] – Items to Return: [List items, e.g., “Basic Top in Navy (Size M)”] – Reason for Return: [Fit, Style, etc.] Please let me know next steps. I’ve reviewed the return policy and confirmed these items are eligible. Best regards, [Your Full Name] [Your Email Address] [Your Shipping Address]

Refund Information

Refunds will be issued to your original payment method within 7-10 business days after we receive your return. Please note:

  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect
  • For exchanges, we’ll ship your new item once the return is processed (additional shipping charges may apply)

International Returns

For our global fashionistas (excluding some remote areas), international returns follow the same process but may take longer for transit. Duties and taxes for original shipments are non-refundable.

Final Sale Items

The following items cannot be returned or exchanged:

  • All Embellished collection items (due to delicate detailing)
  • Final sale items marked as such during promotions
  • Items without original tags or showing signs of wear

Questions? Our customer service squad at [email protected] responds faster than you can pair our Basic Tops with those perfect Bottoms!

With love and happy styling,
The Outfaria Team