Welcome to Deals Outfaria Store, where fashion meets convenience! We’ve designed our shipping and returns policies to match our customers’ dynamic lifestyles — whether you’re a trend-conscious young professional, a style-savvy college student, or a fashion-forward mom looking for effortless outfits.

Shipping Information

Order Processing

We know you’re excited to receive your new fashion pieces! All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to suit your needs:

1. Standard Shipping ($12.95 USD)

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Includes tracking and insurance

2. Free Shipping (Orders over $50 USD)

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Basic tracking available

Note: We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during peak seasons or due to customs processing.

Easy Returns & Exchanges

We want you to love every piece you order — whether it’s a flowing Floral Dress from our seasonal collection or those perfect Jeans you’ve been searching for. If something isn’t quite right, our hassle-free returns process is here to help.

✨ Style Tip: Our Bodycon and Embellished collections are final sale due to their delicate nature. Please choose these statement pieces carefully!

Return Policy Details

You may return most items within 15 days of delivery for a refund or exchange. To be eligible:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original packaging should be included when possible
  • Proof of purchase is required

How to Initiate a Return or Exchange

Step 1: Contact Us
Email our stylist team at [email protected] within 15 days of receiving your order. Use the template below to ensure we have all needed details.

Return Request Email Template

Subject: Return Request for Order #[Your Order Number]

Dear Outfaria Stylist Team,

I would like to request a return/exchange for my recent order:

  • Order Number: [Insert]
  • Date Received: [Insert]
  • Items to Return: [List items, e.g., “Basic Top in Navy (Size M)”]
  • Reason for Return: [Fit, Style, etc.]

Please let me know next steps. I’ve reviewed the return policy and confirmed these items are eligible.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Shipping Address]

Step 2: Wait for Approval
We’ll respond within 1 business day with return instructions and your RMA number.

Step 3: Ship It Back
Package your return securely and include the RMA number visible on the package. We recommend using a trackable shipping method.

Step 4: Get Refunded
Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.

Refund Information

  • Refunds will be issued to your original payment method within 7-10 business days after we receive your return.
  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect
  • For exchanges, we’ll ship your new item once the return is processed (additional shipping charges may apply)

Final Sale Items

The following items cannot be returned or exchanged:

  • All Embellished collection items (due to delicate detailing)
  • All Bodycon collection items
  • Final sale items marked as such during promotions
  • Items without original tags or showing signs of wear

International Returns

For our global fashionistas, international returns follow the same process but may take longer for transit. Duties and taxes for original shipments are non-refundable.

Need Help?

Our customer service squad at [email protected] responds faster than you can pair our Basic Tops with those perfect Bottoms!

With love and happy styling,
The Outfaria Team

Deals Outfaria Store
3138 Meadow Lane, Santa Rosa, US 95401